Refund and Cancellation Policy
We take utmost care in ensuring we deliver the products exactly as per your specifications. In the rare case that we might miss, we have very customer-friendly Return, Refund, and Cancellation Policy.
- You can cancel your orders up to 24 hours after you have placed the order.
- The order cannot be canceled once it has dispatched.
- For cancellations, please get in touch with us here
- You can return / exchange the mattress up to 7 days after receiving the mattress.
- In case you are returning the mattress due to manufacturing defect, nothing will be charged to you and your full amount will be refunded.
- In case you return the mattress due to any other reason, we will deduct the return shipping cost from the refund amount.
- In case you ordered a wrong size mattress and want to exchange with a different sized mattress, we will pick up the old mattress and send the new mattress to you. You will be charged shipping for one side only.
- For processing returns, please get in touch with us here.
- In case of returns / cancellations, your refund request will be processed within 7 business days.
- The refund amount will be equal to purchase amount. Depending on the reason for return, shipping cost might be deducted from it.
- In case the mattress that you return is damaged or stained, then the cost for that will also be deducted from the refund amount.
- For any questions related to refunds, please get in touch with us here